Be assured that when you enter the doors of Upper Canada Animal Hospital our primary concern is providing the absolute best care for your pet. To meet this end we follow a very simple “golden rule”. A rule that guides my entire team (in fact it is the core foundation that the hospital is built on) ” do unto others as you would have then do unto you”. Professionally this translates into treating every client the way we would like to be treated. This means providing information and options to every client so they can feel confident that they are making educated decisions, providing an exceptional level of veterinary care to our patients and service to their owners, and treating every pet as though they were one of our own. The hospital staff are accustomed to hearing me say “if this was Blue or Penny” ( our family dogs) “or Lionheart” (our furry feline family friend) “I’d recommend…”. If I wouldn’t recommend something for my own pets I certainly wouldn’t recommend it for a client’s. This practice philosophy has worked out extremely well for our hospital. Through the years, involving thousands of clients and pets that we have had the privilege to serve, we have developed an extremely loyal extended family of clients that have demonstrated their appreciation for our dedication and commitment to providing an exceptional level of veterinary care in a very personal, caring and empathetic manner.