Back in 1996 when we first opened the doors of Upper Canada through to the present we have had the good fortune and privilege to serve the residents of Niagara-on-the-Lake and surrounding areas.
Whether a relatively new or “old” client we hope that everyone feels welcomed with open arms and they feel assured that we will do our absolute best for every pet and every person in every situation. I’ve always felt that the key to success is quite simple in that it stems from two principles. The first being that of the Golden Rule: Treat others as you would like to be treated, and the second: find your passion and if at all possible, develop your life around it. By following the Golden Rule we are able to look in the mirror each day and be proud of the individual looking back and by finding your passion life becomes so rich and fulfilling that you can’t help but develop a deep and well rooted sense of gratitude. I hope people sense that when they enter our doors these two principles have been the rock which the foundation of our hospital has been built on.
Over the last quarter century we’ve gone though a tremendous amount of growth. What started as a small 3 staff facility has evolved into an 11 person hospital which contains a surgical referral service that provides care for pets from throughout Ontario and update New York. Our hospital has also become an accredited AAHA facility with all team members trained and certified in Fear Free practices. We have been showcased by the Ontario Veterinary Medical Association as an example of an exceptional Veterinary Hospital, and have received the OVMA Practice Management Award. Accomplishments like this are a credit to each of my team members.
When I look at all of the growth and change that has occurred since our inception I’m so proud and thankful for the exceptional staff and clients that have been so instrumental in allowing us to continually improve and develop.
When I think of my life as a Veterinarian for the last quarter century in Niagara-on-The-Lake it can be summed up pretty easy in one word: GRATITUDE.